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No.1 IP Camera Supplier for Tough Environment

"LS VISION", No.1 IP Camera supplier for tough enviromment.Our products quality have been proved by worldwide customers,  especially customers from the Middle East.
LS VISION cameras working temperature can reach to -40-+70 degree. 

Only for Quality Life

LS VISION only supply quality product, ls vision camera all have CE, RoHS and FCC certification, we will strictly test product before shipment.
For package, we supply high quality neutral or color box packaging, we will check all package before shipment

Customer Service

LS VISION focused on quality and customer service. We have professional pre-sale, after-sale service and technical support team. We have a comprehensi...

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Company Profile

LS VISION Technology Co., Ltd. (Own Brand: LS VISION). LS VISION is China No.1 IP Camera professional Supplier for Tough Environment. LS VISION alway...

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COMPANY STRENGTH

COOPERATED PARTNER
CUSTOMER SATISFACTION IS THE PERSISTENT POWER OF SILEN

HONORARY CERTIFICATE

FAQs

After the 4 in 1 camera mounting, why the image is black and white?

The following reasons of Black and white image:
1. Mode: the default day and night mode set into black and white mode, only need to enter the menu day and night switch interface to modify the mode to color mode can be resolved.
2. Format: As standard DVR and camera inconsistent. Can be modified DVR or camera for N / P system. Consistent with the standard system can be resolved.
3. Output signal: DVR and the camera's output signal is inconsistent. Assuming that the DVR channel is AHD and the camera is TVI, then there will be such a problem. You can adjust the DVR or the camera's output signal, consistent to be resolved.
4. Coaxial line: coaxial line distance is too long will lead to black and white image. In general, should not exceed 200 meters.

How to download APP for LS VISION 5 in 1 DVR

Restart landing DVR, the first screen will display three QR code, two of which are APP QR code, one of which is the device ID QR code. Open the phone scanning tool,IOS system phone scanning IOS QR code, Android phone scan Android QR code, confirm the download in the jump interface after scanning.
ID number display route: main menu - system - Network - Net Service - pull the scroll bar to the bottom - double click Enable: ******** - Device ID

How to add 4 in 1 DVR in APP?

Login APP - click Device Manager - click on the "+" in the lower right corner - click "+" again - you can choose to enter the ID number manually, or click the scanned icon to scan the DVR ID ID - enter the user name and password;
ID number display route: main menu - APP - P2P - Device ID;

How to download APP for 4 in 1 DVR

Restart landing DVR, the first screen will display three QR code, two of which are APP QR code, one of which is the device ID QR code. Open the phone scanning tool,IOS system phone scanning IOS QR code, Android phone scan Android QR code, after scanning in the jump to confirm the interface can be downloaded.

How to back up NVR video files?

Insert the u disk - main menu - Backup - select the detection u disk Detect - select the file format: AVI / MP4 / DAV - select the channel you want to backup channel - select the start time - select the end time - select Add - click to add File - start backup stare - remove the u disk after the backup progress bar ends.

How to change the channel name of the IP Camera on IE?

There are two product lines:
A: Login IP Camera-IE interface: Click Setting --- select Video & Audio --- select Character display ---- in the Content option box, enter the required channel name ---- click Save.
B: Login IP Camera-IE interface: Click Setup --- click information --- in the Device Name box, enter the required channel name --- click Save.

How to modify the channel name of NVR?

modify the NVR channel name steps:
Main Menu - CHANNEL - Basic - Select the channel to be modified in the Channel option - enter the desired channel name in the Channel name box - also tick the Syne to The Front box. The channel name will be synchronized to the corresponding image On the title --- click APP, save and exit.

What's LS VISION IP Camera Installation Tips?

1.IP Camera installed in the outdoors, should follow the direction of the light source to monitor the target, the lens to avoid direct sunlight.
2.Cable transmission distance limit of 100 meters, more than 100 meters IP Camera will be dropped or even not connected.
3.When installing IP Camera, should pay attention to the installation angle, not toward the sky, the best angle is tilted 45 °
4.When installing IP Camera, the tail should pay attention to waterproof, can not be exposed to the air in the air port. Application waterproof ring fixed.

how to switch the 4 in 1 camera mode?

factory packaging box of 4 in 1 camera has a manual switching mode. There is also a label at the end of the camera, which can be switched according to the prompts on the mark. 

What is the difference between a POE-NVR power supply and an ordinary NVR power supply, why is it not common?

POE-NVR power supply is 48V / 1.8A; ordinary NVR power supply is 12V / 2A.
POE-NVR power supply can not be used in ordinary NVR power supply, because the voltage is inconsistent, with an ordinary NVR will immediately burn. General NVR power supply used in the POE-NVR power supply is insufficient, NVR can not work properly

What is Web Access to NVR or IPC?

When acquiring the NVR or IP Camera IP address, you can enter the IP address above IE browser to access NVR or IP Camera.

Which products support Web access in LS VISION?

LS VISION all series products support Web access.

Web access requires attention to details?

1.It is recommended to use IE browser, support IE browser, support for the following version of Google browser, support 52 version of the following Firefox browser.
2.Web access NVR / IPC, you need to download the page prompts plug-in, and allows the plug-in to run, the installation is successful after the need to refresh the current page in order to obtain the video stream.
3.If you can not be prompted to install the plug-in after opening the browser, or plug-in installed after or not function properly, please exit the computer antivirus software, and then operate it again.

Why does not support all versions of Google / Firefox browser?

Because the latest version of the Google / Firefox already does not support third-party plug-ins NPAPI

What's LS VISION NVR (Network Video Recorder) Client and APP ?

LS VISION NVR computer client: IMS300; APP: VSS Mobile

What's LS VISION 4 in 1 DVR Client and APP ?

LS VISION 4 in 1 DVR computer client: IMS300; APP: VSS Mobile

What's LS VISION 5 in 1 DVR Client and APP ?

LS VISION 5 in 1 DVR computer client: CMS; APP: XVR

What is the face detection function?

When the NVR sets a face detection function on a channel, when someone gone through the channel, the NVR can capture the person's face picture and alert the owner.

Which products support face detection function?

LS VISION NVR with Saturn series IP cameras, Saturn high-end series IP cameras can achieve a channel of face detection.

What is the setting step for face detection?

Main Menu --- Channel Settings --- Click Smart --- select the channel you want to set --- select the alarm type: Face Detection - select Enable - select Track Enable --- click Settings to enter the settings area interface --- Click Settings to set the detection area --- return click Linkage Confilg --- select Show Message - select BUzzel and set the duration --- select the application --- in the channel attachment movement - NVR will appear on the right to detect the capture of the picture

What is Motion Detection?

When a channel of the NVR is set to motion detection, as long as there is an object moving in the channel area, the nvr will immediately notify the owner of the alarm.

Which camera support motion detection function in LS VISION?

NVR with Saturn series IP camera, Saturn high-end series cctv cameras.

What is the step of setting motion detection?

Main Menu --- Channel Settings --- Click DETECT --- select the channel you want to set --- select the alarm type: Motion Detect - select Enable --- select Set Area set the alarm area --- return Click Linkage Confilg --- select Show Message --- select Buzzel and set the duration --- select the application.

What is the mail alarm push?

When one channel NVR is triggered motion detection alarm, NVR will capture a real-time alarm screen picture, this image will be sent to the user which have set a good push mail. Users can see the real-time picture of the alarm picture in the mailbox . So you can always grasp the monitoring area of everything.

Which security products of LS VISION support mail alarm push?

LS VISION NVR Series, DVR Series, Wifi NVR Kit Series.

What does the mail alert push need to set up?

First of all, the monitoring device can support mail alarm;
Secondly, the user needs to open the SMTP service within the mailbox and get the authorization code;
At last, users need to open the device on the mobile detection and linkage mail alarm, and then set the alarm server and the mailbox specific information;

How to set up mail alarm push for LS VISION WIFI NVR Kits?

1. Set motion detection: System settings - Channel settings - Video detection - Detection type Select "Move", edit the detection area - Select "E-mail notification" - Select On - Apply.
2. Set up the user's mailbox: Open the mailbox settings on the computer - open the SMTP function, get the authorization code and save it.
3. Set up server and mailbox information: System settings - Network management - E-mail settings - Open E-mail:
The 1st column: Enter the format for SMTP. Mailbox server name .com such as: 1234562126.com
The 2nd column: mailbox full user name, such as: 123456@126.com
The 3rd column: enter the mailbox password, that is, the mailbox authorization code
The 4th column: the default is not selected, if the test fails, you can choose SSL
The 5th column: the sender's full email address, consistent with the user name, such as: 1234562126.com
The 6th column: The recipient's full email address can be used to receive mail from the sender's email address
The 7th column: Select the time interval for receiving mail
The 8th column: The time interval for sending messages when the machine is running normally
Application
After completing the above operation, select the lower right corner of the test option to test whether the mailbox can receive alarm mail.

What is PTZ camera?

A pan–tilt–zoom camera (PTZ camera) is a camera that is capable of remote directional and zoom control.

What is Digital Video Recorder?

A digital video recorder (DVR), is an electronic device that records video in a digital format to a disk drive, USB flash drive, SD memory card, SSD or other local or networked mass storage device.

What is Network Video Recorder?

A network video recorder (NVR) is a software program that records video in a digital format to a disk drive, USB flash drive, SD memory card or other mass storage device.

What is HEVC / H.265?

HEVC (High Efficiency Video Coding), also known as H.265, is a video compression standard, one of several potential successors to the widely used AVC (H.264 or MPEG-4 Part 10). In comparison to AVC, HEVC offers about double the data compression ratio at the same level of video quality, or substantially improved video quality at the same bit rate. It supports resolutions up to 8192×4320, including 8K UHD.

What is ONVIF?

ONVIF (Open Network Video Interface Forum) is a global and open industry forum with the goal of facilitating the development and use of a global open standard for the interface of physical IP-based security products - or, in other words, to create a standard for how IP products within video surveillance and other physical security areas can communicate with each other.

Why can't control PTZ?

1. Inconformity between PTZ protocols, band rate and address, need change based on PTZ configuration
2. Signal wire is bad or wrong connection, need connect again.

When should to optimize the client?

1. Don’t connect WAN device ,log client and improve system function 2. Reasonable use video window to play recording for better watch function. 3. Don’t watch same video for better using network bandwidth. 4. CPU average occupancy is low than 75% if client run.

What is the hard disk recommendation to be used in the NVR?

A Seagate hard disk SV 35 can be used in case you need to add or change the hard disk in the NVR

SD card and File system match note

Owing to file system change, please follow next operations when use SD card to check video file. 1) Technology support webpage download and install SDFormatter V2.0, format SD card. 2) Install SD card into IP camera, enter webpage or client to format SD card for recording and store. 3) Technology support webpage download and run setup-kernel-jfs-full.exe consult and download SD card recording file.

RTSP stream access address writing format

Main Stream: rtsp://ip-address:551/media/live/1/1 Substream: rtsp://ip-address:551/media/live/1/2

What is PTZ and its function?

PTZ is support equipment installed on fixed camera, divided into fixed and power-driven and motor. Fixed PTZ is suitable for monitor certain range, Power - driven is suitable for a wide range of scanning and monitoring, PTZ can be divided into tilting PTZ and continuous panning PTZ based on its function. PTZ functions include tour, sweep colored mode, compensation, white balance and so on.

What should we do if operation error after installing client?

Please follow next steps: 1. Choose start - program – unit client- manually register DLL - operation; 2. Unload client, install again (close client and webpage)

How does IP camera clock calibrate?

Enter IP camera system set- clock set,check video server user manual carefully.

How to set Passive Mode Connection?

IR light control panel output level (0- 3V) and connects to the fourth PIN on network camera lens panel,  video color changes to black and white from colored and opens the IR CUT filter when ouput level is more than 3V. Otherwise module won't work.

How to set Active Mode Connection?

Connect the photo resistor to the first and second pin on network camera module lens panel.The fifth pin output control level is 0- 12V. (0 when there is no light ,12V when under bright light) Passive Mode- IR light board send control sign to control network camera module color and open IR CUT.

Infrared light panel control state?

Active Mode – Network camera IR light control panel opens or closes according to photo resistor's sensitivity, the video also turns from colored to black and white when the IR CUT filter is opened.

How to use alarm linkage?

Enter client configuration administration - alarm linkage menu, appoint alarm device, appoint alarm type, alarm time, alarm voice (AVI format file), alarm properties and so on.

How to get device serial number

1.Search camera function and will show device serial number; 2. Enter system set- get serial number.

How to establish recording strategy?

Enter configuration administration- recording set –custom strategy name – appoint recording store days, store strategy, recording store contents, open audio, choose recording video stream, recording file and other functions.

How to begin recording?

1. Add device; 2. Configuration administration- recording se.

How to access IP Camera through webpage?

1.Download and install ts80_ctrl.cab control. 2.Enter webpage network set- media set- change TCP protocol. 3.Ban firewall set. 4.Choose video stream 2 by webpage remote visit.

can’t see video when using IE9 in WINDOWS 7 system?

Click IE9 – Tool- Compatible Video; D1 and CIF resolution; D1 =720*576, CIF=352*288

How to do if forget IP Camera password?

Recovery factory settings firstly, default login name is admin and password is 123456.set new account and password again.

How do set IP camera access right?

1) Enter network set – streaming media set- choose; 2) Enter system set – account administration- modify administrator account admin password-requires authentication –use new password for logging.

How to set IP Camera time and title format?

Enter IP Camera media set – time and title format,check video server user manual carefully.

How to restore IP Camera to leave factory configuration?

1. Hardware restore: press reset button for 5 seconds, then recovery. 2. Software restore: enter system configuration- choose restore set.

How many lens in the LS VISION panoramic camera?

We have two model panoramic cctv camera with 4pcs*3mp lens or 5pcs*3mp lens.

How long is the delivery date?

Upon PO confirmation, Samples:3 working day; 50-100pcs:5-7 working days; 100-300pcs:7-10 working days; 300-500pcs:10-15 working days; Above 500pcs+: 15-20 working days.

can you support OEM & ODM service?

For order, you can choose with logo "LS VISION" or without logo; we support OEM & ODM order, so you can put your logo on order products. MOQ for OEM is 50pcs/model.

Do you offer any guarantee for the product?

All LS Vision cctv cameras have CE, RoHS and FCC certification, meanwhile we supply 1 year warranty and lifetime Technical Support service for all customer.

What payment methods do you accept?

For samples, you can pay by Paypal. For orders, you can choose T/T or Western Union.

How long will you launch new cctv product?

LS Vision have professional R & D team and we will launch new security products and technologies every quarter. Currently we have launched 4K, H.265, Starlight, 3G camera, 360°panorama IP Camera and series of new ahd & tvi camera etc.

Do you have any MOQ limit?

Yes, we support sample order, MOQ for bulk orders is 50 Pieces; MOQ for OEM is 50 pieces/model.

Do you have any exclusive agent?

Yes, currently, LS Vision have exclusive agent in Kuwait, Nigeria, Chile,Sri Lanka and other area. We sincerely welcome friends from all over the world to join LS Vision

Why does the APP prompt failed after adding the NVR ID number to the phone?

1. Offline: NVR APP interface displays the ID number, but the status display is not online. In this case, the APP can not verify the ID, so the validation fails. Solution: Check the NVR network parameters, network segment, gateway, subnet mask and the router needs to be consistent.
2: Unfilled Password: NVR APP interface displays the ID number, status online, APP prompt verification failed. Check the NVR APP interface, below the ID number will display the password, the password must be filled into the APP, otherwise the verification failed.

Does the ls vision cctv camera and video recorder have RTSP?

Both the ls vision cctv camera and the recorder have RTSP functionality. Please contact the relevant sales representative for specific address.

Why does NVR can not search for WiFi PTZ?

Ptz and NVR are not on the same LAN: For the first time use WiFi ptz requires IE to access the ptz address. Configure and modify WiFi parameters in the ptz management system. The PTZ and NVR in the same local area network. So that the NVR can search properly.

What is the waterproof and explosion rating of ls vision security camera?

LS VISION series cctv camera's waterproof rating is IP66; the highest explosion rating is IK10.

How many preset points does PTZ support?

Currently, LS VISION PTZ camera supports setting 256 preset points.

Does the camera support the Symphony software platform in LS VISION?

Currently, ls vision camera is not compatible with the Symphony software platform.

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