why won't my ring camera connect to wifi


Why Won't My Ring Camera Connect to WiFi?


Having a Ring camera can greatly enhance your home security by providing constant monitoring and surveillance. However, if you're experiencing difficulties connecting your Ring camera to WiFi, it can be quite frustrating. In this article, we will explore the common reasons why your Ring camera might be having trouble connecting to WiFi and provide some troubleshooting steps to resolve the issue.

1. Poor WiFi Signal Strength

One of the primary reasons why your Ring camera may not be connecting to WiFi is due to poor signal strength. The camera requires a stable and strong WiFi signal to function properly. To check the signal strength, follow these steps:

a. Position your Ring camera closer to the WiFi router and attempt to connect again.

b. If the camera connects successfully, this indicates that the initial location had a weak signal.

c. If the issue still persists, consider moving the WiFi router to a more central location within your home.

d. If necessary, invest in a WiFi extender or a mesh WiFi network to improve the signal reach.

2. Incorrect WiFi Password or Network Settings

Another common reason for connection issues is an incorrectly entered WiFi password or network settings. Follow these steps to troubleshoot this problem:

a. Double-check the entered password on your Ring camera using the Ring app's device settings. Ensure there are no typos or incorrect characters.

b. Make sure the network name (SSID) selected on the Ring camera matches the one your WiFi router is broadcasting.

c. If you've changed the WiFi password recently, update it on the Ring camera by accessing the device settings in the Ring app.

d. Resetting the camera to factory settings and reconfiguring it can also help resolve any network setting-related issues.

3. Interference from Other Devices

Interference from neighboring WiFi networks, electronic appliances, or large metal objects can disrupt the WiFi signal and cause connectivity problems for your Ring camera. To troubleshoot this issue:

a. Move your WiFi router away from other electronic devices or large appliances.

b. If possible, switch to a less congested WiFi channel by accessing your router's settings.

c. Consider moving your Ring camera to a different location that is closer to the router and away from potential sources of interference.

d. Experiment with different locations until you find one that offers optimal signal strength and minimal interference.

4. Firmware Update Requirements

Sometimes, your Ring camera may not connect to WiFi due to outdated firmware. Ensure that your camera's firmware is up to date by following these steps:

a. Open the Ring app and navigate to the device settings.

b. Check for any available firmware updates and install them if necessary.

c. Regularly updating your Ring camera's firmware ensures that it remains compatible with the latest security protocols and resolves any known connectivity issues.

5. Network Firewall or Security Settings

In some cases, your network's firewall or security settings may prevent your Ring camera from connecting to WiFi. Follow these steps to troubleshoot this possibility:

a. Check your router's settings for any firewall or security features that may be blocking the camera's connection.

b. Temporarily disable the firewall or security settings and attempt to connect the Ring camera again.

c. If the connection is successful after disabling the firewall, consider adjusting the settings to allow communication with the camera while maintaining network security.


Ensuring a stable WiFi connection is crucial for your Ring camera to function effectively. By troubleshooting the common issues discussed in this article, you can resolve connectivity problems and enjoy the benefits of continuous home surveillance. If the problem persists, it is recommended to reach out to Ring's customer support for further assistance.


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