{"id":2131,"date":"2021-04-23T09:12:42","date_gmt":"2021-04-23T09:12:42","guid":{"rendered":"https:\/\/www.lsvisionhd.com\/ls_4gs04ampls_ws2202_solar_camera_frequently_asked_questions_and_handling\/"},"modified":"2021-04-23T09:12:42","modified_gmt":"2021-04-23T09:12:42","slug":"ls-4gs04-ls-ws2202-solar-camera-frequently-asked-questions-and-handling","status":"publish","type":"post","link":"https:\/\/www.lsvisionhd.com\/de\/ls-4gs04-ls-ws2202-solar-camera-frequently-asked-questions-and-handling\/","title":{"rendered":"LS-4GS04&LS-WS2202 Solarkamera H\u00e4ufig gestellte Fragen und Handhabung"},"content":{"rendered":"
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LS-4GS04&LS-WS2202 Solar Camera Frequently Asked Questions and Handling (FAQ)<\/span><\/strong><\/span><\/p>\n


<\/span><\/strong><\/span><\/p>\n

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1. <\/span>How APP Download and Register<\/span><\/strong><\/p>\n

Q1<\/span>：how to download APP, what are the requirements for mobile phones?<\/span><\/span>
<\/span>A: scan the manual with a mobile browser to download the QR code, or search the mobile app store for “i-cam+” software download. APP support Android 5.0 and above mobile operating system, if your phone below this system version will not be able to use properly, need to be upgraded to use.<\/span><\/p>\n

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Do you have anything to pay attention to Q2： <\/span>user registration?<\/span><\/span><\/p>\n

Answer: APP support domestic mobile phone number and mailbox registration, non-local only support mailbox registration, mailbox registration needs to pay attention to, some mailbox may be enterprise registration mail as spam. If you don’t find a registered email, you can see if it is included in the mail bin.<\/span><\/p>\n

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Why do Q3<\/span>： need to enter APP home address after registration?<\/span><\/span><\/p>\n

A: the home address is used to identify the location of the device and connect to the nearest server, but also to facilitate the subsequent smart home product set in the home-based system management and linkage. Home address does not need to enter detailed address, but at least need to include country and province \/ state, open APP location permission, will automatically fill in the address.<\/span><\/p>\n

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2. <\/span>4G network and how should wifi connect<\/span><\/strong><\/p>\n

Q1： <\/span>do you have any requirements for the network?<\/span><\/span><\/p>\n

Answer: the normal use of equipment needs to connect to the Internet through WiFi, need to support 2.4 G frequency band WiFi router, router WiFi delay is not more than 100, network uplink speed is not less than 1 MB\/S. in outdoor and routing distance or barrier environment, need to add relay routing equipment.<\/span><\/p>\n

4G cameras need products to support local operators 4G signal bands, can replace different operators SIM card connections.<\/span><\/p>\n

 <\/span><\/p>\n

Why is Q2<\/span>：connected WiFi but the WiFi name that has been connected is not displayed when configured?<\/span><\/span><\/p>\n

Answer: the latest mobile phone system needs to open the position permission APP in the mobile phone system, APP can obtain the WiFi name that already connected and fill in automatically, the position permission is the necessary permission that APP work, can open in the mobile phone application setting.<\/span><\/p>\n

For example, the Apple phone, turn on the phone settings-privacy-location service turn on-find the i-cam+ and change to “use during the application “.<\/span><\/p>\n

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Q3<\/span>：how to add WiFi smart devices, how to add devices always fail?<\/span><\/span><\/p>\n

A: APP support QR code and acoustic configuration device connection WiFi, if configuration fails, check the following:<\/span><\/p>\n

a, need to ensure that the smart device is in configuration (WiFi the product is in configuration there will be blue lights flashing, some products have voice prompts into configuration state)<\/span><\/p>\n

When b, configure the device, whether the blue light flashes LED the device into a blue light, or a red light, if the LED blue light indicates that the device has received configuration information, If the red light is always on, check that the WiFi password is wrong or out of WiFi router coverage.<\/span><\/p>\n

c, if the device blue light is always on after configuration, but the configuration fails, you need to see the reason for the failure, such as UID have been bound by other accounts, you need to contact after-sale untying, Or prompt configuration failure to restart the router or replace other network reconfiguration to see.<\/span><\/p>\n

d, if the above is OK, try restarting the phone and router again.<\/span><\/p>\n

f,4G the camera to confirm whether the SIM card is plugged in, you can replace the mobile phone 4 G card of different operators to test in the camera, and then scan the QR code after the blue light is on.<\/span><\/p>\n

<\/p>\n

3. problems encountered in the use of equipment<\/span><\/strong><\/p>\n

After Q 1<\/span>：add the device, why does the phone and the device open the intercom together to have a harsh cry?<\/span><\/span><\/p>\n

A: this is because the sound of the device and the MIC of the phone form self-excitation, just like KTV singing, MIC and speakers are very close to the similar self-excitation phenomenon, in this case will be mobile phone and take away. This product is a remote monitoring intelligent device, so normal use will not have this problem.<\/span><\/p>\n

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Q 2<\/span>：Tim, why can’t my Android phone always receive push messages?<\/span><\/span><\/p>\n

A: because of the characteristics of the system, the Android phone will be intercepted by the system APP it receives the push. You need to set the boot permissions to display the push,<\/span><\/p>\n

a. in the APP, my – general settings – push settings – self – start management opens the self – start permission,<\/span><\/p>\n

Permission management is set to allow notification, as well as lock screen notification.Some Android 10 or more systems need to open permissions in permission management and display them on other applications.<\/span><\/p>\n

b. in the APP, my-general-purpose settings-push settings-battery management-allows ignoring battery optimization, and some Android 10 or more systems need to open permissions in privilege management and display them in other applications.<\/span><\/p>\n

 <\/span><\/p>\n

How to use Q 3<\/span>：PIR human detection function, why no one sometimes alarm?<\/span><\/span><\/p>\n

A: PIR is a far-release infrared sensor, which is based on the far-release infrared rays of the human body to determine whether anyone is active. In fact, there are other objects in nature that also have the same wavelength of infrared rays, such as sunlight, mammals, And cars and heat sources. Severe electromagnetic interference can also cause false triggering to the equipment. can reduce the interference of PIR sensors in the following ways.<\/span><\/p>\n

a, try to avoid direct sunlight, solar cameras and other outdoor products have been added radar technology, do not need to avoid direct sunlight.<\/span><\/p>\n

Where more people are b,, it is recommended to close the PIR or lower the sensitivity to reduce false positives.<\/span><\/p>\n

c ,PIR set at high sensitivity in 1 second capture screen, if the personnel in 1 second quickly leave or PIR interference may occur alarm screen no one. Low sensitivity device dormant state ,7 consecutive seconds to sense that the device will wake up video and push the phone.<\/span><\/p>\n

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Q 4<\/span>：why do camera images sometimes appear in Catton?<\/span><\/span><\/p>\n

Answer: the work of network product needs to depend on WiFi and Internet and mobile phone, this product minimum requirement 1080 P screen is 1024 Kb upload rate, if network uplink rate is insufficient, can use WiFi test software to test network speed, if speed is insufficient, please confirm with operator whether your broadband speed can be adjusted, or replace router wifi use.<\/span><\/p>\n

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4. Product Function and Customer Feedback<\/span><\/strong><\/p>\n

How do you use Q 1<\/span>：battery for a few days?<\/span><\/span><\/p>\n

A: Stromsparende Produkte nutzen die Kombination aus extrem stromsparendem Ruhezustand und schnellem Remote-Wake-up, um die Batterielebensdauer erheblich zu verl\u00e4ngern. Wenn die Batterie schneller verbraucht wird, \u00fcberpr\u00fcfen Sie die folgenden Punkte,<\/span><\/p>\n

a, den Verkauf von Batterien sind in der Regel aus etwa 50% der Zustand der Elektrizit\u00e4t, so dass die Batterie muss vor dem Gebrauch aufgeladen werden.<\/span><\/p>\n

b, h\u00e4ufige PIR-Ausl\u00f6ser k\u00f6nnen schnell Strom verbrauchen und PIR geringe Empfindlichkeit oder Abschaltung in komplexen Umgebungen.<\/span><\/p>\n

c, die Batterielebensdauer wird durch 20-maliges Ausl\u00f6sen pro Tag f\u00fcr 15 Sekunden berechnet, h\u00e4ufiges oder langes Betrachten von Ger\u00e4ten kann zu schnellem Stromverbrauch f\u00fchren.<\/span><\/p>\n

d, im Falle einer Netzinstabilit\u00e4t muss das Ger\u00e4t die Kommunikation mit dem Server von Zeit zu Zeit neu starten, um einen normalen Zustand aufrechtzuerhalten, und das sehr instabile Netz f\u00fchrt auch zu einem schnelleren Stromverbrauch der Batterie.<\/span><\/p>\n

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Q 2<\/span>：this product memory card what requirements, video full how to do?<\/span><\/span><\/p>\n

Answer: this product is frequently started video products, memory card requirements are relatively high, it is recommended to use genuine 16-128 G TF card, maximum support 128 G capacity, please format the TF card before use. Because this product is not a full-time video product, the general 16 G TF card can meet 30 days of video storage. Backlog video, memory card will automatically overwrite the earliest video files, video format is MP4 format.<\/span><\/p>\n

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Q 3<\/span>：what is the function of cloud storage?<\/span><\/span><\/p>\n

A: this product is free of charge for a month of cloud storage experience. When an event alarm occurs, the device automatically uploads 8 seconds of video to the cloud. So that even if no SD card or device is removed, the key video is still saved in the cloud. After the probation period, users can buy cloud storage services, and paid users can view 30 days of cloud storage video.<\/span><\/p>\n

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How often do Q 4<\/span>：solar camera products need to be charged?<\/span><\/span><\/p>\n

A: Die USB-Schnittstelle am Produkt wird zum Aufladen des Akkus verwendet. Es dauert mehr als 8 Stunden zum Aufladen. Die entworfenen Solarpaneele k\u00f6nnen 15 aufeinanderfolgende Tage mit regnerischem Wetter unterst\u00fctzen, wenn die Sonne scheinen kann. Wenn das regnerische Wetter \u00fcbersteigt oder das Ger\u00e4t h\u00e4ufig aufwacht, muss es entfernt und mit einer USB-Stromversorgung von 5 V aufgeladen werden. Der Batteriestatus kann \u00fcber die USB-Lade- oder Solarlade-APP-Vorschau-Schnittstelle angezeigt werden.<\/span><\/p>\n

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Q 5<\/span>：I want to change the location of the equipment installation should do?<\/span><\/span><\/p>\n

A: Wenn der WiFi-Name und das Passwort genau gleich sind, m\u00fcssen Sie das Ger\u00e4t nicht zur\u00fccksetzen, sondern k\u00f6nnen direkt den Standort wechseln. Aber wenn der WiFi-Name und das Passwort unterschiedlich sind, m\u00fcssen Sie das Ger\u00e4t aufwachen, um die Reset-Taste f\u00fcr 5 Sekunden dr\u00fccken und dann h\u00f6ren \"System-Reset\" und geben Sie den Konfigurationszustand, und l\u00f6schen Sie dann das aktuelle Ger\u00e4t in der APP-Ger\u00e4teliste. Installieren Sie die Konfiguration wie ein neues Produkt.<\/span><\/p>\n

 <\/span><\/p>\n

Q 6<\/span>：why can mobile phone access the device at home, after going out can not access the device?<\/span><\/span><\/p>\n

A: Es kann zwei Situationen geben, in denen auf Ger\u00e4te au\u00dferhalb des LAN zugegriffen werden kann:<\/span><\/p>\n

a, Ger\u00e4te mit dem WiFi-Netzwerk verbunden sind, k\u00f6nnen Mobiltelefone angeschlossen werden WiFi sehen, ob die normale Internet.<\/span><\/p>\n

b,APP gibt es keine Handy-Verkehr Erlaubnis, das Handy kann nur auf das Ger\u00e4t zugreifen, wenn die Verbindung WiFi, diese Situation in der Handy-APP Erlaubnis Einstellungen, um den Datenverkehr Erlaubnis zu \u00f6ffnen.<\/span><\/p>\n

 <\/span><\/p>\n

How do Q 7<\/span>：share the device with family and friends?<\/span><\/span><\/p>\n

A: if you have configured the device, you want to share it with others, so you need to let him download the APP, on your phone and register your account. Then under the original account, the device list interface-set-share permissions-share-enter the account to be shared. The sharer can also set the device usage rights of the sharing object, such as intercom, view video, etc., the sharer can no longer share the device to others. APP there is no limit to the number of users to share, but only three people can be watched at the same time, one of whom can talk to each other.<\/span><\/p>\n

<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

(FAQ)<\/span><\/p>\n

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